Privacy Policy

At Baciqi, we are committed to protecting the privacy and security of our young athletes and their families. This Privacy Policy outlines how we collect, use, store, and protect personal information related to our children's football training programs and services.

1. Information We Collect

In order to provide quality football training services and maintain a safe environment for children, we collect various types of information:

1.1 Personal Information

• Child's Information: Name, date of birth, gender, photograph (with parental consent), medical conditions, emergency contact details, and skill level assessments.
• Parent/Guardian Information: Full name, email address, phone number, postal address, and relationship to the child.
• Payment Information: Billing details, payment card information (processed securely through third-party payment processors), and transaction history.
• Communication Records: Emails, messages, feedback forms, and any correspondence with our coaching staff or administration.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information including IP addresses, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To register children for football training sessions, camps, and tournaments
• To communicate important updates, schedule changes, and event information
• To ensure the safety and wellbeing of all participants during training activities
• To process payments and maintain accurate financial records
• To assess progress and provide personalized coaching feedback
• To comply with legal obligations and safeguarding requirements
• To improve our services and develop new training programs
• To send newsletters and promotional materials (with consent, which can be withdrawn at any time)

3. Child Protection and Safeguarding

The safety of children is our highest priority. We implement strict safeguarding measures including:

• All coaches and staff undergo enhanced background checks and safeguarding training
• Photographs and videos of children are only taken and used with explicit parental consent
• Personal information about children is never shared publicly without authorization
• We maintain secure records of attendance, incidents, and medical information
• Parents/guardians have the right to access, update, or request deletion of their child's information

4. Information Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with payment processing, website hosting, and communication services, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our participants
• Football Associations: Registration details may be shared with relevant football governing bodies for league participation and insurance purposes
• Emergency Situations: Medical information may be shared with healthcare providers in emergency situations

5. Data Security

We implement appropriate technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure encrypted connections (SSL/TLS) for data transmission
• Password-protected databases with restricted access
• Regular security audits and updates
• Staff training on data protection and confidentiality
• Secure physical storage of paper records

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we retain:

• Active participant records for the duration of enrollment plus three years
• Financial records for seven years for accounting and tax purposes
• Safeguarding records in accordance with child protection regulations

After the retention period, personal information is securely deleted or anonymized.

7. Your Rights

Under data protection law, parents and guardians have the following rights:

• Access: Request a copy of the personal information we hold about your child
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing for marketing purposes
• Portability: Request transfer of data to another organization
• Withdraw Consent: Withdraw consent for photography, marketing communications, or other optional activities

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. Essential cookies necessary for website functionality cannot be disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify parents and guardians of significant changes via email or through our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:

We are committed to addressing your concerns promptly and transparently. Your trust in our children's football program is important to us, and we strive to maintain the highest standards of privacy and data protection.